This team is responsible for managing ticket and festival pass sales at venue locations and box offices and providing high-quality service for guests.

The venues require all of our bartenders to have completed a certified bartender online course. But this is a great way to be involved with events as there aren’t a lot of event shifts available during fest week as most are filled by team leads. Online courses are avail at http://www.learn2serve.com/California-responsible-beverage-service-training. $12.50 for this course will be reimbursed to you at your first shift.

Volunteers are responsible to provide world-class customer service to all patrons at the festival. This includes greeting, directing, and answering any questions they might have.

The Events Team is a team of organizers and planners. Volunteers assist the event management director with day-to-day planning for festival parties and special events. During the Festival, this team ensures the success of each party and event by working with venue staff, vendors and our logistics team.

Film Moderators run the Q&As that take place after many of our films with either the producer, writer, director, actors, etc. They keep the discussion going and assist the flow of information and entertainment. You must have some kind of experience to assist you with this type of work.

The Film Office Team acts as our filmmaker liaisons. They check in filmmakers at events and are there to communicate with filmmakers and answer questions. These volunteers manage the schedules of filmmakers, letting them know where they need to be and when.

The Events Logistics Team keeps track of all festival property and materials. Volunteers make sure materials get to the appropriate venues on time, manages inventory and maintains the warehouse. This team manages set-up and tear-down at each venue and event location.

Every one of our teams will need a manager to oversee the big picture, as well as Coordinators who will assist them in managing each venue. These teams are all managed by volunteers, these are not paid positions. This is a fantasic way to participate in the festival from the inside! These teams are Theater Ops, Box Office, Customer Service, Marketing, Videography, Photography, Events, Volunteer Management, Logistics, etc. (Other teams are run by interns like Film Office and Production.) Managers are asked to attend monthly management meetings that start in July, assist with shift volunteers at the Orientations in September, and attend a Venue Walk Thru in October prior to the festival dates. The majority of managers take a vacation day off so they can assist on either all three days at the La Jolla location (Fri-Sun), or 4-5 days downtown SD (Wed night – Sun). And we can use a couple managers at the festival office a day or two a week at the festival offices. But there is certainly flexibility re dates depending on which team you select and what your schedule looks like.

The Marketing team participate in a variety of projects to help promote the San Diego International Film Festival. Press relations, grassroots, design projects, social media, copywriting and design work we have a myriad of projects and tasks to keep our marketing team engaged and busy!

Panels run Thursday, Friday and Saturday during fest week so weekday availability is of course key. Our panels team acts as a hybrid of events and theater ops, setting up event space, assisting guests, and reports to the Panels Team Manager. Location for our panels is at the Pendry downtown, and we ony need four volunteers for each event so this is a small team.

Patron Concierge will provide top level customer service to the Patron Circle supporters. They must be great communicators, confident, and problem-solvers. We would like you to be well dressed to make a good first impression.

Our dedicated team of volunteer photographers document the festival with red carpet photos of guests, receptions, Q&As, panels, parties, events, and displays. Their photos are used on our website, in newsletters and emails to our subscribers, and our social media.

Weeks before festival events, these volunteers go out and represent us, spreading the word to local business and the public by canvassing targeted neighborhoods. Volunteers communicate to the public why they should attend the festival and the benefits of purchasing a festival pass. They talk to local businesses about supporting the festival by displaying the festival poster and marketing materials.

The public relations team communicates with the media, runs press check-in, and manages the press at events. On the red carpet, volunteers direct press and talent, ensuring they get to where they need to be.

Our tech team does all things that have to do with technology at the festival. Everything from setup box office equipment and wifi at each festival location to projection equipment.

Safety crew volunteers will be posted at key areas during our busiest events in order to give access to those who are allowed entrance but to make sure only those with the correct badges enter. Must have good decision making and people skills in order to be friendly yet firm. A few shifts available for ID checking for the Friday Night party as well. You will be briefed on all safety measures and emergency numbers on who to contact in case of an emergency.

Social Media is vital to getting our messages out to the public. We want our guests to be up to date on festival news and events. Volunteers on this team help with promotion and communication on various social media platforms, blogs, and forums.

Theater Operation/Ushers volunteers ensure events run smoothly, by organizing and managing guest flow at venues. Volunteers greet guests, direct them to correct lines and theaters, collect tickets, usher to seats, and collect ballots.

This team includes our experts on web video content. Volunteers edit web videos and clips, as well as update YouTube and Vimeo pages. They attend all festival events to shoot B-Roll and interviews and assemble videos.

We need two Volunteer HQ for volunteers to sign in/out at, have a place to pick up volunteer t-shirts, grab a quick snack and a kind word, offer information. A busy but very fun team for people who love people!