This team is responsible for managing ticket and festival pass sales at venue locations and box offices and providing high-quality service for guests.

Volunteers are responsible to provide world-class customer service to all patrons at the festival. This includes greeting, directing, and answering any questions they might have.

The Event Planning Team is a team of organizers and planners. Volunteers assist the event management director with day-to-day planning for festival parties and special events. During the Festival, this team ensures the success of each party and event by working with venue staff, vendors and our logistics team.

The Film Office team acts as our filmmaker liaisons. They check in filmmakers at events and are there to communicate with filmmakers and answer questions. These volunteers manage the schedules of filmmakers, letting them know where they need to be and when.

The Logistics Team keeps track of all festival property and materials. Volunteers make sure materials get to the appropriate venues on time, manages inventory and maintains the warehouse. This team manages set-up and tear-down at each venue and event location.

Every one of our teams will need a manager to oversee the big picture, as well as Coordinators who will assist them in managing each venue. These teams are all managed by volunteers, these are not paid positions. This is a fantasic way to participate in the festival from the inside! These teams are Theater Ops, Box Office, Customer Service, Marketing, Videography, Photography, Events, Volunteer Management, Logistics, etc. (Other teams are run by interns like Film Office and Production.) Managers are asked to attend monthly management meetings that start in July, assist with shift volunteers at the Orientations in September, and attend a Venue Walk Thru in October prior to the festival dates. The majority of managers take a vacation day off so they can assist on either all three days at the La Jolla location (Fri-Sun), or 4-5 days downtown SD (Wed night – Sun). And we can use a couple managers at the festival office a day or two a week at the festival offices. But there is certainly flexibility re dates depending on which team you select and what your schedule looks like.

The Marketing team acts as public and media relations for the festival, working with outside sources to maintain communication with the public. Volunteers participate in creating and distributing press releases and assembling media kits.

Our dedicated team of volunteer photographers document the festival with red carpet photos of guests, receptions, Q&As, panels, parties, events, and displays. Their photos are used on our website, in newsletters and emails to our subscribers, and our social media.

Volunteers on this team track and manage films. They assist with creating program content for festival events and researching and soliciting films. Volunteers also assist with panels by coordinating venues, working with panelists, and scheduling toastmasters for films.

Weeks before festival events, these volunteers go out and represent us, spreading the word to local business and the public by canvassing targeted neighborhoods. Volunteers communicate to the public why they should attend the festival and the benefits of purchasing a festival pass. They talk to local businesses about supporting the festival by displaying the festival poster and marketing materials.

The public relations team communicates with the media, runs press check-in, and manages the press at events. On the red carpet, volunteers direct press and talent, ensuring they get to where they need to be.

Safety crew volunteers will be posted at key areas during our busiest events in order to give access to those who are allowed entrance but to make sure only those with the correct badges enter. Must have good decision making and people skills in order to be friendly yet firm. A few shifts available for ID checking for the Friday Night party as well. You will be briefed on all safety measures and emergency numbers on who to contact in case of an emergency.

Social Media is vital to getting our messages out to the public. We want our guests to be up to date on festival news and events. Volunteers on this team help with promotion and communication on various social media platforms, blogs, and forums.

Our tech team does all things that have to do with technology at the festival. Everything from setup box office equipment and wifi at each festival location to projection equipment.

Theater Operation volunteers ensure events run smoothly, by organizing and managing guest flow at venues. Volunteers greet guests, direct them to correct lines and theaters, collect tickets, usher to seats, and collect ballots.

This team includes our experts on web video content. Volunteers edit web videos and clips, as well as update YouTube and Vimeo pages. They attend all festival events to shoot B-Roll and interviews and assemble videos.

We need two Volunteer HQ for volunteers to sign in/out at, have a place to pick up volunteer t-shirts, grab a quick snack and a kind word, offer information. A busy but very fun team for people who love people!